Inter-tel INT4000 Manual do Utilizador

Model 8601SoftPhone for Pocket PC User Guide INT4000Cordless Telephone User Guide

xINT4000 Cordless Telephone User GuideWarningsUnplug all electrical appliances when you know an electrical storm is approaching.Lightning can pass thr

xiINT4000 Cordless Telephone User GuideRadio InterferenceRadio interference may occasionally cause buzzing and humming in your cordlesshandset or clic

xiiINT4000 Cordless Telephone User GuideSave These InstructionsFinally, it should be noted that some cordless telephones operate at frequencies thatma

FINDING YOUR WAY1INT4000 Cordless Telephone User GuideFinding Your WaySECTION CONTENTS PAGEWelcome . . . . . . . . . . . . . . . . . . . . . . . . .

2 INT4000 Cordless Telephone User GuideWELCOMECongratulations on your purchase of the Inter-Tel INT4000 cordless telephone.

FINDING YOUR WAY3INT4000 Cordless Telephone User GuideABOUT THIS GUIDEThis guide contains instructions for using the INT4000 cordless telephone on the

4 INT4000 Cordless Telephone User GuideThe following pages describe the basic functions of the dialpad buttons and messagedi

FINDING YOUR WAY5INT4000 Cordless Telephone User GuideBasic Message Display FunctionsBasic Button FunctionsIn addition to the buttons identified in th

6 INT4000 Cordless Telephone User GuideDisplayYour INT4000 has two lines of display with 16 characters per line. When your p

FINDING YOUR WAY7INT4000 Cordless Telephone User GuideINT4000 INSTALLATIONThis section describes how to install the INT4000. Follow the instruction be

8 INT4000 Cordless Telephone User GuideConnecting Power to the Base and Charger UnitsConnect the smaller AC adapter with the

FINDING YOUR WAY9INT4000 Cordless Telephone User GuideWall MountingYou can mount your INT4000 either on a standard wall plate or directly on a wall.Fo

10 INT4000 Cordless Telephone User GuideDirect Wall MountingIf you do not have a standard wall plate, you can mount your pho

FINDING YOUR WAY11INT4000 Cordless Telephone User GuideCharging Unit Wall MountingThe charging unit is also designed to be wall mounted. Before mounti

12 INT4000 Cordless Telephone User Guide3. Slide the wall mount stand into thenotches on the bottom of the chargingunit, as

FINDING YOUR WAY13INT4000 Cordless Telephone User GuideAttaching the Belt Clip to the HandsetYou can use the belt clip to attach the handset to your b

14 INT4000 Cordless Telephone User GuideInstalling the Handset Battery PackTo install the battery pack:1. Remove the battery

FINDING YOUR WAY15INT4000 Cordless Telephone User GuideCharging the Handset Battery PackTo charge the battery pack:1. Place the handset into the charg

16 INT4000 Cordless Telephone User GuideABOUT THE TELEPHONE SYSTEMAs you can see, your INT4000 and Inter-Tel telephone syste

GETTING STARTED17INT4000 Cordless Telephone User GuideGetting StartedSECTION CONTENTS PAGEIntroduction . . . . . . . . . . . . . . . . . . . . . . .

NoticeThis INT4000 Cordless Telephone User Guide is released by INTER-TEL®, INC. as a guidefor system users and trainers. It provides information nece

18 INT4000 Cordless Telephone User GuideINTRODUCTIONNow that you know what your INT4000 can do, it’s time to start using it.

GETTING STARTED19INT4000 Cordless Telephone User GuideSETTING UP VOICE MAILTo begin using your voice mailbox, you need to complete a few basic set-up

20 INT4000 Cordless Telephone User GuideRecording Your Personal Greetings You can store two different personal greetings in y

GETTING STARTED21INT4000 Cordless Telephone User GuideRecording Your Voice Mail Directory NameYour recorded name is used to identify you in the voice

22 INT4000 Cordless Telephone User GuideMAKING AND RECEIVING CALLSMaking and receiving calls is the basic purpose of any phon

GETTING STARTED23INT4000 Cordless Telephone User Guide • To use the Off-Hook Voice Announce feature (if the called phone is programmedfor it): Do not

24 INT4000 Cordless Telephone User GuideTo cancel the queue request before your phone rings:Press .When dialing the number, y

GETTING STARTED25INT4000 Cordless Telephone User GuidePLACING CALLS ON HOLDYou can place calls on hold in one of two ways: individual or system. • In

26 INT4000 Cordless Telephone User GuidePLACING CONFERENCE CALLSWith the Conference feature, you can establish a conference c

GETTING STARTED27INT4000 Cordless Telephone User GuideTRANSFERRING CALLSAlthough transferring calls is considered a basic function of a phone, your IN

28 INT4000 Cordless Telephone User GuideFORWARDING CALLSWith the Forwarding feature, you can have calls follow you (e.g., for

GETTING STARTED29INT4000 Cordless Telephone User GuideRedirect CallNOTE: This feature is available only with versions 5.3 and later software.The Redir

30 INT4000 Cordless Telephone User GuideREDIALING A NUMBERAlthough most phones redial the last number dialed, your System Adm

GETTING STARTED31INT4000 Cordless Telephone User GuideDISPLAYING INFORMATION ON YOUR PHONEYour INT4000 has two lines of display where you can view inf

32 INT4000 Cordless Telephone User GuideUSING A HEADSETWith an electret headset, you can talk on the phone handsfree, without

GETTING STARTED33INT4000 Cordless Telephone User GuideACCESSING YOUR MAILBOXIf you have a message waiting in your mailbox, you must access your voice

34 INT4000 Cordless Telephone User GuideUSING VOICE MAIL MESSAGESOnce you’ve accessed your mailbox, the system tells you how

GETTING STARTED35INT4000 Cordless Telephone User GuideIf the telephone number is not available, you cannot reply to the mes-sage. • Press to forward

36 INT4000 Cordless Telephone User GuideUndeleting MessagesNOTE: This feature is available only in versions 5.1 and later sof

GETTING STARTED37INT4000 Cordless Telephone User GuideSending MessagesTo send a message: 1. Access your mailbox as described on page 33. 2. Press . 3.

vINT4000 Cordless Telephone User GuideIMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . VIIIWARNINGS . . . . . . . . . . .

38 INT4000 Cordless Telephone User GuideCanceling Unheard MessagesNOTE: This feature is available only in versions 5.1 and la

GETTING STARTED39INT4000 Cordless Telephone User GuideUSING DO-NOT-DISTURB MODEIf you are away from your desk, or if you do not want to be disturbed,

40 INT4000 Cordless Telephone User GuideTo enable DND: 1. Dial . 2. Dial the two-digit number corresponding to the message y

GETTING STARTED41INT4000 Cordless Telephone User GuideUSING REMINDER MESSAGESNever be late for a meeting again! With reminder messages, you can progra

42 INT4000 Cordless Telephone User GuideTo cancel all reminder message requests before they signal you:Dial .To clear a recei

43INT4000 Cordless Telephone User GuideMOVING ONMoving OnSECTION CONTENTS PAGEIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44INT4000 Cordless Telephone User GuideSETTING PREFERENCESYour phone and voice mailbox are automatically set to specific defaults. You can,however, co

45INT4000 Cordless Telephone User GuideMOVING ONVoice Mail OptionsYour voice mailbox contains personal options that allow you to customize your per-so

46INT4000 Cordless Telephone User GuideTo change your personal greeting: 1. Access your mailbox as described on page 33. 2. Press to select the Per

47INT4000 Cordless Telephone User GuideMOVING ONChanging Your Mailbox PasswordYour password prevents unauthorized access to your mailbox.To change you

vi INT4000 Cordless Telephone User GuideCONTENTS PAGETo an Outside Number . . . . . . . . . . . . . . . . . . . . . . . . . . . .

48INT4000 Cordless Telephone User GuideChanging the Call Screening Transfer MethodNOTE: The Call Screening feature is available only if it is enabled

49INT4000 Cordless Telephone User GuideMOVING ONProgramming a Fax DestinationNOTE: This feature is available only in versions 5.1 and later software.W

50INT4000 Cordless Telephone User GuideProgramming Remote MessagingNOTE: Your installer or System Administrator must enable this feature on your voice

51INT4000 Cordless Telephone User GuideMOVING ON • To set up the time of day for notification: Press . Then enter the timeyou want the message notifi

52INT4000 Cordless Telephone User GuideSPEED DIALINGSpeed dialing allows you (and your System Administrator) to store frequently dialednumbers for eas

53INT4000 Cordless Telephone User GuideMOVING ONNOTE: To use the BACKSPACE button, you must pre-program the featurebutton (feature code 314) on your p

54INT4000 Cordless Telephone User GuideSystem Speed DialYour System Administrator can store up to 1000 speed-dial numbers in SystemSpeed-Dial location

55INT4000 Cordless Telephone User GuideMOVING ONPAGINGThe Paging feature allows you to make an announcement through phone speakers orexternal speakers

56INT4000 Cordless Telephone User GuidePROGRAMMING YOUR FEATURE BUTTONSDepending on how your system is programmed, some of your feature buttons may be

57INT4000 Cordless Telephone User GuideMOVING ONUSING ACCOUNT CODESIf your telephone system is programmed to use the Station Message Detail Recording(

viiINT4000 Cordless Telephone User GuideCONTENTS PAGELEARNING MORE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

58INT4000 Cordless Telephone User GuideSCREENING CALLSNOTE: This feature is available only if your telephone system is equipped with a VoiceProcessing

59INT4000 Cordless Telephone User GuideMOVING ONTo perform a directory search: 1. Dial . 2. Press for the intercom directory, press for the outsid

60INT4000 Cordless Telephone User GuideVoice Mail DirectoryWhenever voice mail asks you to enter a mailbox number, you can use the mailboxand extensio

61INT4000 Cordless Telephone User GuideMOVING ONPROGRAMMING REMOTE FEATURE ACCESSIf you are away from your desk and have forgotten to put your phone i

62INT4000 Cordless Telephone User GuideTo turn off DND:Dial , then press .To turn on Call Forward:a. Enter one of the following Call Forward feature c

63INT4000 Cordless Telephone User GuideMOVING ONTo respond to an Agent Help request at a display phone:When you receive an Agent Help request, your di

64INT4000 Cordless Telephone User GuideWORKING IN HUNT GROUPSYour system may be programmed with “hunt groups.” Hunt groups are groups ofphones that sh

65INT4000 Cordless Telephone User GuideMOVING ONLogging Into and Out of ACD Hunt GroupsAgents can log into and out of the ACD hunt group at any time.

66INT4000 Cordless Telephone User GuideWhen you log into a group, you may be automatically connected to a call after youhear a short ring burst. If th

GETTING STARTEDLEARNING MORE67INT4000 Cordless Telephone User GuideLearning MoreSECTION CONTENTS PAGEIntroduction . . . . . . . . . . . . . . . . .

viiiINT4000 Cordless Telephone User GuideImportant Safety InstructionsNOTE: For use with CSA Certifies (NRTL/C) Inter-Tel Axxess or Eclipse system onl

68 INT4000 Cordless Telephone User GuideTROUBLESHOOTINGIf your INT4000 is not performing to your expectations, please tr

GETTING STARTEDLEARNING MORE69INT4000 Cordless Telephone User GuideFREQUENTLY ASKED QUESTIONS (FAQS)This section includes some of the most frequently

70 INT4000 Cordless Telephone User GuideQ7. How do I scroll the display screen?A7. You must have the PREVIOUS and NEXT b

GETTING STARTEDLEARNING MORE71INT4000 Cordless Telephone User GuideDEFAULT FEATURE CODESUse the blank spaces below to enter custom feature codes, if n

72 INT4000 Cordless Telephone User GuideGENERAL FEATURE CODESFEATURE NAME FEATURE CODE NEW CODEAccount Code – Following

GETTING STARTEDLEARNING MORE73INT4000 Cordless Telephone User GuideGENERAL FEATURE CODES (CONTINUED)FEATURE NAME FEATURE CODE NEW CODEMessage – Silent

74 INT4000 Cordless Telephone User Guide

75INT4000 Cordless Telephone User GuideINDEXIndex AAboutthe telephone system 16this guide 3voice mail 16your phone 3Accessing Your Phone 61A

76INT4000 Cordless Telephone User GuideEEmergency Calls 24Enablinghunt group calls 64paging 55Ending an ACD Hunt Group Call 66Entering Account

77INT4000 Cordless Telephone User GuideINDEXturning the handset ringer on/off 44Phone Directory 58Placingcalls on hold 25conference calls 26ou

ixINT4000 Cordless Telephone User Guide• Unplug this product from the wall outlet and refer servicing to qualified ser-vice personnel under the follow

78INT4000 Cordless Telephone User Guiderecord-a-call 54reminder messages 41the directories 58voice mail messages 34VViewing Speed-Dial Numbers

Voice Mail Flow ChartENTERING YOUR MAILBOX• EITHER, Press and the MSG button to respond to a message from voice mail.OR, Call the voice mail exten-s

A:46/1468APart No. 935.0357 (UCZZ01790EZ)Issue 2, November 2003©Inter-Tel, Inc. November 2003 Printed in China